frequently asked questions


What camera do you use?

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Are your works photoshopped?

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How will my lightscape be shipped?

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For more information about shipping, please click here 


Tell me about the print quality?

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Are custom sizes available?

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Do you collaborate with brands and other artists?

I am open to possibilities! Please use my contact form to get in touch with your idea.


Do you offer framing?

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Do you donate artwork to charitable organisations?

From Emily Jeffords site:  I donate a set number of prints to charitable causes each quarter.  Please email your request to:


Do you work with interior designers?

From Emily Jeffords site:  I love working with designers because I love it when my artwork lives in a fine looking room!  I offer designers a discount on Giclee prints.  Please email so we can set up a specific coupon code for you to use frequently.  I do not offer discounts on original paintings nor do I allow my work to be marked up without consent.




From Emily jeffords site:


  • Oil paintings take a substantial amount of time to dry.  I will not ship a painting before it is ready to be tightly packaged (4-7 weeks from painting completion).
  • All artwork is wrapped in paper, padded extremely well, and sent in a well-fitting sturdy cardboard box.  
  • Most artwork will ship via USPS or UPS and most packages arrive within 2-4 days (domestic) from time of shipping (includes tracking & insurance).  International shipments will be sent via USPS or other carrier.  International buyers, please note that shipping charges may vary from the amount you pay at checkout.  Please email me with questions or to get an estimate. 

Artwork larger than 50 inches is sent un-stretched and rolled safely in a sturdy tube.  We will then work with a local framer to build the support bars and stretch the canvas.  This usually costs between $100-200 depending on the size and location.  
If you prefer to ship your large painting fully stretched we will use a freight service to expertly handle the painting and deliver it right to your living room ($300-500) 


  • All prints are handled with the utmost care; packaged beautifully in paper or plastic sleeve.  
  • Prints 11x14 and smaller are mailed in a sturdy flat mailer while prints 16x20 and larger are mailed in a thick tube.  
  • Shipped via USPS 1st Class Mail or Priority Mail (usually arrives within 1-3 days within the US)

International Shipments

  • Shipping costs are calculated at checkout based on package weight and distance.  If there is any discrepancy -/+ we will let you know via email.  
  • International packages are a bit outside of my control.  Boarder fees, duties, and handling fees may be charged by other countries.  Tracking is also quite unreliable with international shipments.  That being said, I mail packages internationally every single week with great success overall!    

Shipping costs cover fees, packaging supplies, time, labor, and storage.  


From Kayla's site:

Please allow up to 2 weeks for this painting to be carefully packaged and shipped. This additional shipping time allows me to choose earth friendly/recycled/reused shipping materials and choose the most economical shipping option for the size and weight of the package (which is advantageous to both of us). Orders that cross national borders may be held up at customs causing a delay in arrival time. I cannot be held responsible for such delays. I cannot be held responsible for any duty fees upon arrival.


From leah batholemew's site:

Limited edition print of 50 available in four sizes. The print has been skilfully and carefully reproduced to replicate the original artwork. All prints have Leah's signature and are printed on heavy archival cotton rag paper. Once order is placed, it is printed, the certificate of authenticity is signed and numbered and takes approx 1 week to complete the order. Please make a note if you need it quickly, we will happily organise

From caroline walls site:

Gallery quality fine art print on 300gsm 100% cotton archival art paper. This print is in a limited edition of 50, hand-signed and numbered by Caroline and is available in 3 sizes. Acid and OBA free and printed with archival matte pigment inks.

Colour palette: Navy and stone

*This print is sold unframed.

From annie everingham's site:


Print Specifications:

This artwork has been produced in a limited edition run of 25 prints.

The artwork size is 90cm x 67 cm, with an additional 10cm border on each side.

Print has been signed and numbered by the artist.

Unframed limited edition prints are packaged and rolled carefully in a large tube for delivery. Please allow 7 working days from the time of purchase for your order to be processed and packaged for shipping.


From eva magil oliver's site:

Frequently asked questions:

Below is some additional info that may be helpful. If your question is not addressed below, please email me and I will respond as quickly as possible to your inquiry. Thanks! Eva.

1.     Do you do commission work?

Yes! I would love to create an original piece of work for your home, office, or design project. Please contact me to schedule a consultation and further discuss your needs.

2.     What is your shipping policy?

All work is shipped within 3-5 days of purchase via United States Postal Service and shipping costs are included in the price of the work for all domestic orders. Please see below regarding international sales.

2.     Do you ship internationally?

Please contact me directly regarding international sales. I use PayPal for international transactions and will ship anywhere in the world. Shipping costs will be added to the cost of the work. 

3.     Can I return work that I have purchased?

All sales are final. I understand that brightness, contrast, and color may vary on a computer and other digital devices. If uncertain, please request additional photos prior to making your purchase.



All prints are handled with the utmost care; they have been rolled with skill and care in acid free paper and, at time of packaging, are mark and bend free. Given the love and extreme attention to detail applied when packaging my prints, all sales are final. Please handle your new print with care.
I try my best to represent the colours of my work as close as possible to the intended print. It's a good idea to check colours on multiple screens if you are concerned about colour variations.